Question：I get the error message that Media Player 11 cannot download the album information but it does this for every album while my laptop on the same network does without problem. I have went into Media Player settings and made sure there should be no problem but I continue to get the inability to download the album information automatically.
Thanks for any help,
Troy
Answer 1：I get the error message that Media Player 11 cannot download the album information but it does this for every album while my laptop on the same network does without problem. I have went into Media Player settings and made sure there should be no problem but I continue to get the inability to download the album information automatically.
Thanks for any help,
Troy
Answer 2：Hi SurfCityRanger
Thank you for Posting on Microsoft Answers.
The Media Player Library may have become corrupted. Below is a link to a Microsoft KB Article that explains how to fix this.
http://support.microsoft.com/default.aspx/kb/925718
Please Post back and let us know if this helped to resolve the issue - thank you
Ken
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Answer 3：Ken,
It worked like a GEM. Thanks so much.
Troy
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