Question：I've having this issue with my BB pearl but I've also had the same problem with an I POD nano in the past. My computer shows that it recognizes my device but it doesn't read for SYNC to even be an option. When I clicked on an icon in the bottom right hand of my screen it showed BB connected but something about "com" not enabled or something like that. Maybe you can help?
Answer 1：I've having this issue with my BB pearl but I've also had the same problem with an I POD nano in the past. My computer shows that it recognizes my device but it doesn't read for SYNC to even be an option. When I clicked on an icon in the bottom right hand of my screen it showed BB connected but something about "com" not enabled or something like that. Maybe you can help?
Answer 2：
Hi Patsfan81,
Thank you for visiting the Microsoft Windows Vista Community site. The issue you posted is related to Windows Mobile and would be better suited in the Windows Mobile community. Please visit the link below to find a community that will offer the support you request.
http://social.microsoft.com/Forums/en-US/category/windowsmobile/
JohnD
Microsoft Answers Support Engineer
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