3 Jun 2009

[Answer]Visa ultimate OS 32bit, windows media centre restarting within 30 secs of opening

Question:There have been no recent config changes to my system, but whenever i open windows media centre it keeps restarting itself, and then has to be closed. with no explanation or online solution.
any help would greatly appreciated!

Cheers.


Answer 1:There have been no recent config changes to my system, but whenever i open windows media centre it keeps restarting itself, and then has to be closed. with no explanation or online solution.
any help would greatly appreciated!

Cheers.

Answer 2:Hi bushcraft,

Thanks for posting to answers.microsoft.com

Is there any errors that you read about this issue in Reliability Monitor or Event viewer?

How to view information in Event Viewer - http://support.microsoft.com/kb/947321

How to troubleshoot using Reliability Monitor - See STEP 5 from this article http://support.microsoft.com/kb/950685

Also, you could try running SFC /SCANNOW from the Command prompt.   This will check for System File Corruption.  Since WMC is loaded with Windows Vista Ultimate, it's files are included.

Here is how to run SFC /SCANNOW

Start menu > All Programs > Accessories, then right-click on the Command
Prompt > select Run as administrator > click Continue to UAC prompt and
run this command in the cmd prompt: sfc /scannow


Please let us know on this issue of any further assistance needed.

Regards,

Debbie
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 3:

Thanks, the event viewer problem info is below, I ran the scan, which found and fixed some problems, but the error still occurs, nothing really showed up in the reliability monitor.
Cheers




Event Viewer Info:

Log Name:      Application

Source:        Windows Error Reporting

Date:          10/05/2009 20:18:40

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      XXXXXXX

Description:

Fault bucket 456319038, type 5

Event Name: CLR20r3

Response: None

Cab Id: 0

 

Problem signature:

P1: ehshell.exe

P2: 6.0.6000.16386

P3: 4549b55e

P4: mscorlib

P5: 2.0.0.0

P6: 48ead7c2

P7: 35f9

P8: 279

P9: System.ArgumentException

P10:

 

Attached files:

C:\Users\XXXXX\AppData\Local\Temp\WER6543.tmp.version.txt

 

These files may be available here:

C:\Users\XXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0100794f

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2009-05-10T19:18:40.000Z" />

    <EventRecordID>67993</EventRecordID>

    <Channel>Application</Channel>

    <Computer>XXXXXXX</Computer>

    <Security />

  </System>

  <EventData>

    <Data>456319038</Data>

    <Data>5</Data>

    <Data>CLR20r3</Data>

    <Data>None</Data>

    <Data>0</Data>

    <Data>ehshell.exe</Data>

    <Data>6.0.6000.16386</Data>

    <Data>4549b55e</Data>

    <Data>mscorlib</Data>

    <Data>2.0.0.0</Data>

    <Data>48ead7c2</Data>

    <Data>35f9</Data>

    <Data>279</Data>

    <Data>System.ArgumentException</Data>

    <Data>

    </Data>

    <Data>

C:\Users\XXXXX\AppData\Local\Temp\WER6543.tmp.version.txt</Data>

    <Data>C:\Users\XXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0100794f</Data>

  </EventData>

</Event>



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