[Answer]Anytime Upgrade

Question：Hi

October 2007 I bought an Anytime Upgrade from Vista Home Premium to Vista Ultimate.
Now after reinstalling my laptop due to harddisk failure, I'm back to Home Premium again (same license).
How do I get to upgrade to Ultimate again without paying for it twice?

Allan

Answer 1：

Hello Allan,

Thank you for posting.  If the download is not longer in your digital locker you can call 1-800-microsoft (1-800-642-7676) to speak with a representative.  Explain your situation and they can assist you.

Thanks,

Jack

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Jack



Answer 2：Hi Jack

Thank you.
Do you know of a local phone number for Denmark or Scandinavia?
I cannot seem to find any contact information on the localized Microsoft websites about this issue.

Thank you in advance.

Allan


Answer 3：

Hello Allan,

Here is a link for Microsoft's International Support website:

http://support.microsoft.com/common/international.aspx

I hope this information is helpful.

Thanks,

Jack

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Jack