Question： I am getting an annoying error message that tells me: wuauclt.exe has stopped working and Data Execution Prevention has closed the program to protect my computer. I checked for solutions by going to system properties and turn on DEP for all prgrams and services except those I select, which was wuauclt.exe. Windows prevented me from making that change.
How to I stop this annoying window from constantly appearing?
Answer 1：Hi gipseegirl,
Thank you for posting your inquiry to the Microsoft Answers Site.
To better assist, can you please verify that you have the latest version of the Windows Update Agent installed?
For reference, the link below includes information for how to obtain the latest Windows Update Agent. http://support.microsoft.com/kb/949104
You may visit http://update.microsoft.com/to automatically install the latest version or install the stand alone package provided based on your system type.
If the issue still persists, please also try running a Safety or Virus Scan with your Anti-Virus Program if installed. If you like, you may also visit the following link to run a free online PC Safety Scan with Windows Live OneCare safety scanner .
Please let us know the status after the above steps so that we may provide additional assistance.
Thank you,
Mary
Answer 2： I tried to install the latest update Agents. It tells me that udates will download, but they will not install. I think this error message is preventing them from installing.
What's next?
Answer 3：Hi gipseegirl,
Thanks for your reply. Below are a few questions to help review the issue:
· Did you also have a chance to run a Safety or Virus Scan with your Anti-Virus Program if installed? You may also visit the following link to run a free online PC Safety Scan with Windows Live OneCare safety scanner . If so, please relay if the issue persists after the scan and the exact error message.
· Does the error message appear at startup or when browsing the Internet?
Next, please try a clean boot to exclude factors from other services and applications to check the issue. For reference, the following link includes info. for how to perform a clean boot in Windows Vista http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135
Also, when trying to install the latest Windows Update Agent http://support.microsoft.com/kb/949104 , please try saving the stand alone install file by right clicking and selecting Save As then then run the install package.
Please let us know the status after the steps above and the info. above so that we may provide additional assistance.
Thank you,
Mary
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