"windows installer has stopped working", ive tried EVERYTHING!

Question：i dont know what else i can do ive set the module to manual, and all the other fixes, someone please help, i cant download certain things.

Answer 1： 

Hello njw9317,

 

Thank you for visiting the Microsoft Windows Vista Community site.

 

I suggest Try  doing a SFC and then  system restore if that does not work:

 

 

System File Checker…

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator. 2.     Click Continue or supply Administrator credentials if prompted. 3.     In the Command Prompt window type the following, and press Enter: sfc /scannow 4.     You should see the following on-screen messages: Beginning the system scan. This process will take some time. Beginning verification phase of system scan. Verification % complete. 5.     Once the scan has completed you will receive an onscreen message resembling one of the following: …found no integrity violations …found corruption but repaired it …found corruption that it could not repair 6.     Please reply with the completion message that you received.

 

Pasted from <http://social.answers.microsoft.com/Forums/en-US/vistainstall/threads?filter=unanswered&page=6>

 

To perform a clean boot on a computer that is running Windows Vista, follow these steps.

1. Click Start, type msconfig in the Start Search box, and then press ENTER.
   If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup Items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, start the game or program and check whether the problem is resolved.

 

Pasted from <http://support.microsoft.com/kb/331796>

 

This should resolve your problem.

 

Let us know if these steps resolve your problem.  I hope the information is useful.

 

Regards,

---

Anthony



Answer 2：I can not install any progams in Vista.  Windows installer doesn't work it just hangs up.  I can no longer click on links in emails as it tries to run a program.  Also, I can no longer click on pictures. 

When I click on start/ accessories  there is no command prompt to right click on.  I typed in command prompt within search and was able to get the c:\   however   sfc is not a recognized command