Question：
When I try to install auto updates Intarnet explorer 8 for Windows Vista, and, update rollup for ActiveX killbits for windows vista, It tells me the updates did not get install and gives a code of 8007371B as a reference. I have viste home premeum which came with the computer. I am not that smart with computers so I hope the fix will not be to complex.
Answer 1：Hi borissss,
Thank you for using Vista Support forum,
You can try to use this automatic Fix It to see if it can resolve your issue for you.
Click the Fix It button and select Run when prompt
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/bfbdec70-e928-47ee-b073-665c4851bf4c
If this doesn't work, try to use System Restore to help resolve the problem:
| Running the System Restore utility… |
| 1. Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore. 2. Click Continue or provide Administrator credentials if necessary. 3. Click Choose a different restore point, and then click Next. 4. Select a Date and Time prior to first sign of the issue you've described. 5. If the date you need is in excess of (5) days click the Show restore points older than 5 days check box.
Important Notice: That System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files on your computer. Thus, any recently installed programs, updates, or changes to configuration will be lost if you use System Restore. However, make note that System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file. |
Let us know if this helps,
Kevin
Answer 2：I tryed both suggestions but they did not work. The restore points did not go back for enough. The fix did not work also. I hope there is more to try. Sorry about the timing but I am not the fastest computer type of person. Hope to hear more form you. Thanks
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