18 Jul 2009

Cannot update windows vista

Question:I am unable to update vista coming up with error code windowsUpdate_8024402C
Can you help thanks


Answer 1:http://support.microsoft.com/kb/900936

Above is MS's advice on how to fix your problem.

Windows Vista and Windows Server 2008

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.

    Note If the menu is not available in the Internet Explorer window, press the ALT key on the keyboard to display the menu.
  3. On the Connections tab, click LAN Settings, and then click Advanced.
  4. Delete any entries in the Exceptions section, and then click OK.
  5. Close Internet Explorer.
  6. Click Start
    Collapse this imageExpand this image
    Start button
    , and then type cmd in the Start Search box.
  7. In the search results list, right-click Cmd.exe, and then click Run as Administrator.

    Collapse this imageExpand this image
    User Account Control permission
    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
  8. Type the following commands. Press ENTER after each command.
    • netsh winhttp reset proxy
    • net stop wuauserv
    • net start wuauserv
  9. Try to install the updates again.

Method 2: Enable the "Automatically detect settings" option in Internet Explorer

To do this, follow these steps:
  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.

    Note If the Tools menu is unavailable in Internet Explorer, press the ALT key to display the menu.
  3. On the Connections tab, click LAN Settings.
  4. Click to select the Automatically detect settings check box, and then click OK.
  5. Try to install updates again.

Mick Murphy

Answer 2:I tried Method 2, it failed. It came up with "Windows could not search for new updates - Error8024402c"
The first method was a bit too tech. for me.I would need more explanation ie, (led by the hand)

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