"Angela Elaine" wrote in message news:e429419a-42d4-4da 4-b35a-53ad572bd498...I have recently purchased a HP Pavillion DV6000 laptop in Portugal, preinstalled with Windows Vista Home Premium.
After a few months, however, I wish to reinstall Vista. due to several malware issues on my notebook. I attempted to order the replacement CD, but my Windows Vista Key wasn't recognized, although it IS a genuine Vista OS.
Could anyone please help me?
Thanks,
--Q.
Presumably, the installation is Portuguese and you are looking to change it to English?
You have options..
- Order a Portuguese language Vista Ultimate and then convert to English with a downloadable language pack
- Buy a fresh English version of Vista Home Premium and clean install using the new keycode
- Try to eliminate the malware and get the computer running well enough until the public release of Windows 7
What you can't do is use an English version with what is essentially a Portuguese keycode..
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