Question:I have purchased a new computer all working well. lately I have been recieving a message that i might have a in valid copy of Vista. I did not cleck on to respond I called the Company that supplied the Computer and software FX Computers of Orlando Florida. Eddie the owner told me he had to activate my copy of the software and would get back to me. that was aweek ago and he will not respond to calls. I have a number supplied with the Software but do noy know how toi get this to MS to clear up this problem.
Answer 1:This "Eddie" can not Activate your Vista Licence.
It has to be done from your computer.
Contact Eddie, and tell him that you are contacting Microsoft about him, and the Activation of a Microsoft Product that he sold you.
Try this, and use the phone Option, and wait for a real person.
AND explain to them everything abiut this "Eddie":
http://www.microsoft.com/windows/windows-vista/quick-start/activation-faq.aspx
Quick start: Activation FAQ
1. Click Start, and in the Search box type: slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Take the Phone Activation option, and hold on for a real person.
If locked out except for 3 choices, use the reduced functionality option to get into Windows to do the above Activation.
Cheers.
Mick Murphy - Microsoft Partner
Answer 2:
loisclark,
Please Post Issues Relating to Windows Genuine Advantage for Windows Vista Here:
http://social.microsoft.com/Forums/en-US/genuinevista/threads/
The above is the forum to post in when encountering issues relating to Invalid copy of Windows.
Thank you.
Rick
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