music link in start won't work

Question：when i click on "start" and then click on the "music" link, it doesn't do anything.   When I right click on "music" and choose properties, all the properties fields are empty.

Answer 1：

Hi shotzie,

This happens if the corresponding shell folder was relocated earlier and is pointing to an invalid location. For instance, if a user relocates the Documents folder to a removable hard drive and then disconnects the removable hard drive at a later stage, this problem is seen. If you wish to reset the shell folder paths to the default location, use the following steps:

NOTE: Below mentioned steps modify the registry; it is important that you are very careful while following the steps as making changes to the registry inappropriately might harm your computer.

1.    Click Start, type regedit.exe and press ENTER

2.    Navigate to the following location:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ User Shell Folders

3.    Double-click the registry value associated with the shell folder.

4.    Set its value data accordingly.

For example, to reset the Documents folder path, double-click Personal and set its data to %USERPROFILE%\Documents

Importantly, make sure that the Value type is REG_EXPAND_SZ, as we're using an expandable string (%userprofile%) in the Value data. If the value is already set as REG_SZ, delete it and create a new value of the correct type.

You can always try a system restore before or after trying these steps. To do a system restore in windows vista to an earlier point of time when the computer was working fine, please follow the steps below:

1.    Click StartCollapse this imageExpand this image, type systempropertiesprotection in the Start Search box, and then press ENTER.Collapse this imageExpand this image If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

2.    In the System Properties dialog box, on the System Protection tab, click System Restore,

3.    In the System Restore dialog box select Choose a different restore point, and then click Next

4.    Select the restore point that you want to use, and then click next.

5.    Confirm your restore point, and then click Finish System restore restores the selected Windows Vista configuration and then restarts the computer.

6.    Log on to the computer. When the System Restore confirmation page appears, click OK.

Please let us know if you require any further help.

Regards

Rehman - Microsoft Support

Answer 2：got it!  Thanks a mil!


Answer 3：thank you so much!