28 Aug 2009

[Answer]Install MSN 9.6

Question:I have tried unsuccessfully to download MSN 9.6 to no avail.  I ordered a CD to install it directly and it still will not work.

I have a newer HP running Vista with service pack 2 and have high speed internet.  When I try to install MSN 9.6 I get a 235 error stating it does not appear I am connected to the internet although I am.  I have worked with a senior technician at Microsoft for a week to no avail.  Anyone have a solution.  I am not real skilled but can follow detaile directions.

Thanks


Answer 1:

Hi Microsoft 777,

 

Thanks for posting your question. This is a Windows Vista support forum but I'll be happy to offer some suggestions that might get you pointed in the right direction. I would recommend checking Windows Live specific resources:

http://emailsupport.spaces.live.com/blog/cns!5D6F5A79A79B6708!4463.entry

 

http://support.msn.com

http://mail-support.spaces.live.com/

 

Sign in with Live ID and select Msn Premium Internet Software.
 
https://support.msn.com/default.aspx?productkey=msnclient

 

I hope this information is helpful.

 

Please let us know if you require further help.

 

Regards

Rehman - Microsoft Support



Answer 2:My third attempt with 3 service technicians and I have a solution.  I needed to delete the net clr keys to allow the installlation to proceed without the 235 error occurring.

Answer 3:
You can only use msn 9.6 if you are a premium msn customer. This is the right website http://membercenter.msn.com and sign in using your msn email add and password. There should be a link below the picture that says download msn software and just click on it and follow the instructions.

xethluna - MSN support

P.s

You need to remove all msn software first before you proceed on reinstalling the new version. The deadline is until Sept. 1 to upgrade your msn browser.

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