Question:The text button in Paint is not active (it is shadowed). How do I activate it or get it to work? I need to add text to my picture...
Thank you,
Dennis
Answer 1:Hello Dennis,
Thank you for posting. Have you made any changes to you r computer that might have brought about this issue? One thing you could try it to reboot your computer and test to see if you have the problem with different types of picture files. The last thing you can try is to use System Restore to restore back to a point before you were having this problem. I've included a link with directions on how to use System Restore below.
http://windowshelp.microsoft.com/Windows/en-US/Help/0e3a6bed-e3fa-4d5e-8635-39d5b5ccfdaf1033.mspx
Please let me know if this helps you.
Zack
Answer 2:
You know -- I think you, and maybe several others posting help tips on this board need to STOP telling Users to use their Restore Point option to fix minor MS Paint program problems, etc. While this may in fact take them back to a point before Paint stopped working properly -- using Restore Point will ALSO take them back before a large number of Windows Update files were downloaded and installed Successfully. Why would any semi-intelligent User want to undo all that download time and the successfully installed updates, just to fix a small application within an MS accessory program...? The Restore Point app. is for the much larger picture; problems such as Update/Upgrade installations where your system will no longer function properly after a large download, which was supposed to make their system healthier and safer against cyber attacks, has failed to install properly. And it's not just the current Windows file updates -- there are often several to many more software updates that people may be doing successfully on a monthly basis, or even more often, and running a Restore Point from several months ago is going to undo all those updates too. Telling people to try this without providing them a proper and complete explanation of all the possible changes they may undergo when using the RP, is at least irresponsible, and at most, over-kill for fixing the minor problems which at most irritate us to no end -- but do NOT stop us from being able to use our computers otherwise. We are asking for a small fix to a small problem -- and Billy and his boys needs to address these problems with their software, since one way or the other, we gave him our money, and it's not to much to expect his product to work, and to do so properly.
Now, my MS Paint problems is apparently NOT mine alone. At first, my Text Tool Bar ALWAYS opened whenever I selected the Text Symbol "A" and clicked and dragged a text dialog box on top of the image to the size I wanted to fill with text. This is when that Text Tool Bar is highlighted and active on the menus where it appears. At other times when I am not using the Add Text option -- on the File/View drop-down menu, the Tool Bar will be grayed out or inactive = a non-functioning command at that point -- which is correct. But my problem with the now-missing Text Tool Bar pop-up menu happened after the first time I needed to Disable it from popping up. It did Disable -- but when I wanted it back -- selecting that tool bar no longer caused it to pop-up when I clicked on the Text Symbol "A" and clicked and dragged the proper sized text dialog box on one of my JPEG or BMP images. The menu accepts my check mark but does not cause the Text Tool Bar to pop-up when called. And I've continued for months now trying to get my Text Tool Bar back with the ONLY 2 menu selections available to all the MS Paint Users. And I'm a software trick-artist too. I've done every possible combination of clicks trying to get that text tool bar back whenever I need to add text to my images -- which is ALL the time. But now I'm stuck with about a 10 or 12 font size that's underlined in every image file I have to add text to. But at least I can still change the text background from color to transparent, and any available color for the text -- so my added text won't make me look too ignorant or pathetic to the people I have to send those images... It remains SET on the very last selected text settings I used prior to the moment it disappeared forever. And thank God those settings weren't on 24, 48 or 72 BOLD and Underlined too, etc...or any one of many other settings I could be stuck on right now.
This is a simple Configuration setting that's gone bad. It's most likely caused by a now missing string within the Windows registry. And I'd go looking for it but I'm an old man now and the tedious work really gets me PO'ed these days. There has to be some Tech out there who knows where the actual problem resides and knows how to correct the error without a lot of risky actions. And -- Uninstalling and Reinstalling the MS Paint program should be the very LAST resort to repair this problem. Like I said --- it's a simple Configuration setting error.
FIX IT BILL !!! And do it now !!!
I can be reached at the following address if you have anything to say to one of your valued customers since the first version of Windows came out, and many computers built thereafter. I've both received your OS's and purchased several outright....not to mention other MS software programs in the box. I think I deserve your attention by now on the few problems I do have to ____ about. I've always stood up for you and your products when the web was in a constant buzz about your failed products. I understand the difficulty of making software work with all the different hardware that's out there, and making it compatible with all the 3rd party software that User's make the choice to install and risk on their systems. I used to be one of them. But now my current laptop is all HP and all Windows, and I've done nothing to cause an interior problem with one of your MS applications, other than changing one of your offered configuration settings. And since this is not an isolated event -- and there are other User's out there with the same complaint -- this one is yours and yours alone.
Al Zheimers
al_zheimers@yahoo.com
al_zheimers@yahoo.com
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