Question：I tried to install the important update of Vista SP2 on my HP dv7 64-bit computer. The latest Windows update (Service Pack 2) gave me a warning that "MSDSM" driver is incompatible with the Service Pack. It offered no solution or identification of what MSDSM is. I stupidly chose the option to continue the update installation anyway. After downloading the update and then attempting the required restart, the computer got through Installation Stage 1 of 3. Near the beginning of Stage 2, the computer restarted, then moved to a black screen, with a changing one-line DOS message seeming to scan files. It got up to a file number 3592 of ~75000 and would not go further, just kept flashing the same file name and number (with exclamation points!). I finally held the power button in to shut down and manually restart. The System Repair program began and eventually offered a System Restore. I elected the System Restore and it restored successfully. I checked to see what restore point it had restored to and noticed that all my restore points (except for the SP2 installation) had disappeared. I also got an error message for Norton Internet Security 2009 indicating that Antivirus had shut down and it needed to run Live Update. Surprisingly it found 75MB of updates even though I had been fully updated prior to the SP2 installation. Thanks a lot Microsoft for an unwanted "improvement" that causes far more problems than it solves. I recommend strongly that nobody install SP2 unless and until MS gets this straightened out.
Answer 1：I've received the same warning message while attempting to do the Vista SP2 update. I saw your posting and stopped the installation. I'm not sure what the fix or workaround is for this since the KB967752 is cryptic enough for me not to know what to do. I hope someone on the forum will have an understandable answer to the problem. I've hidden the SP2 update so I don't keep getting asked to install it.
Answer 2：I have exactly the same error, and it blue screens if I try and "Ignore and Continue". Using Vista Home Premium 64-Bit on a Dell Studio 17.
Answer 3：I too have the same problem, and have yet to find any answers regarding this problem. It's horrific that Microsoft would release something SO incredibly harmful to our computers. And to top it off , sit back and not respond with anything helpful in the matter. Fortunately I canceled it, instead of ignoring and continuing ..........because I had no idea what MSDSM was and was afraid it might be something important.
I've hidden this update as well until some kind of answer comes along.
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