14 Sept 2009

admin problems with printer install hp psc 1315

Question:I am not able to install my psc1315 3-1 printer on my new Dell w/ vista.  It is telling me that I do not have admin privligates but both myself and my wife do.  It was working fine on my old system XP.  now it is not.  Can anyone help me??


Answer 1:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=374568

You will have to download/save the Vista Printer Drivers from the above link > then right-click on the install.exe, or setup.exe, > Run as Admin.

And also download/install the Critical Updates from there as well.

http://h10025.www1.hp.com/ewfrf/wc/product?product=374568&lc=en&cc=us&dlc=en&submit.y=6&submit.x=9&lang=en&cc=us

How to setup, how to install, how to use at above link.

Any Problems:

http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&dlc=en&cc=au

24/7 Online support for HP's Home and Home Office Products

Cheers.


Mick Murphy - Microsoft Partner

Answer 2: I really wanted to thank you for all your help.  I have been updating and trying to load programs so I can get my wife back to your college home work.  thank you so much for everything. 

Answer 3:You are very welcome.

And thanks very much for your reply.

Much appreciated.

Cheers.
Mick Murphy - Microsoft Partner

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