Laptop Speakers not working =(

Question：I plugged external speakers to my Dell Laptop (Inspiron 1420)

Once I unplugged the external speakers the laptop speakers do not play any sound. Only when I plug headphones.

I have tried reinstalling the audio drivers but it is not working.

What can I do? :(

Please help me

Answer 1：

  Hi monicahg,

 

Welcome to Microsoft Answers Forums.

 

 

We will need to first check if the internal speakers are set as defaults,try the below steps to check if its default:

 

Click on start and later on control panel and then on sound,you would get a dialog box look under the "Playback" tab if the speakers are selected as default device.

 

First of all try uninstalling and reinstalling the sound adapter

Method 1: uninstalling the drivers from the Device manager

1. Click start

2. Type devmgmt.msc

3. Within Sound video and game controller you will find the the sound adapter right click on it and select the option uninstall.

4. Restart the computer and check.

 

Method 2 : Uninstalling the drivers from programs and features

1. Click start

2. Type appwiz.cpl

3. Search for the sound driver package and uninstall the package

4. Restart the computer and check.

 

Method 3 : Install the latest version of the sound card driver from the manufacturer's website.

 

Tips for fixing common sound problems :

http://windowshelp.microsoft.com/Windows/en-US/help/1e87a3e8-c0e8-49af-980f-9eb6686f42d21033.mspx

 

 

Hope this information is helpful.

Let me know if this worked.

 

All the best!

 

Thanks and Regards:

 Halima S    - Microsoft Support.

Answer 2：thanks a lot!!!

they work now. :D!!!!