Question：Hello. My wife's laptop is having this issue after trying to install Service Pack 1 for her Vista Home Premium.
It reaches "Updating 3 of 3 100%", then it sits for a while before restarting the whole routine - over and over. We have tried powering down, and it just resumes after turning back on. There is no error code. Any help would be greatly appreciated.
Answer 1：
Hi Dave,
Thank you for posting on the Microsoft Answers Forums
Press and hold down the power button until your pc is completely shut down.
then while the computer is turning on before it gets to the loading windows screen, press F8 key several times until you see
These options
(With the up and down arrows, Pick "Last known good configuration" then press enter)
Safe mode
Safe mode (with Networking)
Last known good configuration <<< choose
.
.
.
If this does not work, reboot your computer. Complete the same steps but instead boot to safe mode with networking. When you are on the desktop try doing windows updates and restart again. After updates installed successfully restart computer and start normally this time.
When the computer comes back again run updates again.
Please post back and let us know if this information was helpful or if you are still needing assistance.
Thank you,
Martin
and let us know what you think
Answer 2：Martin, have a PC with the same issue, followed your instructions. Started with "Last known good configuration" and PC booted up once again "Stage 3 of 3 - 0%." Power down PC started "Safe mode with netwoeking," PC started up and went directly to "Stage 3 of 3 - 0%" and after a couple of minutes, went to "Shutting down..." Have run the PC with the "Shutting down..." screen for 10 minutes with no disk activity. Power down PC and restart, on start get a screen message "3/3029 000000.." and then PC starts with "Stage 3 of 3 - 0%" and after about 15 seconds all disk activity stops. Any suggestions?
Answer 3：Hi,
Since you tried Startup Repair and System Restore try method 3 here.
I am guessing that part of the issue might be a driver which is really older or similar which should not be loaded.
Do this to leave Windows Updates on (after you gain access) and to stop Driver Updates from loading.
How To Disable Automatic Driver Installation In Windows Vista - Drivers
http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx
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You can use the solutions in this KB - 3 methods and I listed a little help for them below
The update is not installed successfully, you receive a message, and the computer restarts when you try to
install an update in Windows Vista
http://support.microsoft.com/kb/949358
Method 1: Start Windows Vista with the Windows installation media, and then use the Repair feature
How to Do a Startup Repair in Vista
http://www.vistax64.com/tutorials/91467-startup-repair.html
You can also do a Startup Repair from Safe Mode accessing the Recovery Options if you have them available
or use the DVD as above.
This tells you how to access the System Recovery Options
http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
Try StartUp Repair from Recovery Options
How to do a Startup Repair
http://www.vistax64.com/tutorials/91467-startup-repair.html
Method 2: Start the system in safe mode, and then use the System Restore feature
How to Do a System Restore in Vista
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Method 3: Rename the Pending.xml file, and then edit the registry (This method is part of the advanced troubleshooting.)
See the KB article below for this.
You can use this method on updates that have this issue.
http://support.microsoft.com/kb/949358
Hide the Update (Right Click - HIDE in Windows Updates) and go to the Microsoft download center to download
and install it.
Microsoft Download Center
http://www.microsoft.com/DOWNLOADS/en/default.aspx
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Once you are in Windows again I would run the Reset here as a precaution.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Hope this helps sort it out for you.
Rob - Bicycle - Mark Twain said it right.
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