11 Sept 2009

no sound after installing video card

Question: I just installed a ATI sapphire 3850 1gig video card and now I have no sound. I am using Vista media and my picture is beautiful and I have a volume control and it read hemi sound but even at the highest level it has no sound. what can I do


Answer 1: Unplug the computer speakers or other sound devices that you may be using, such as headphones, from the computer and then plug them back in to the same port. Most sound cards that are compatible with Windows Vista include a feature that detects sound devices plugged into the audio jack. This procedure may prompt the audio detection feature to detect and configure the sound device to make sound.

Mark L. Ferguson MS-MVP

Answer 2: I have tried that , i have all the drivers and sound adjustments but still no sound, i've even tried different speakers. vista even allows me to test but i dont hear no sound when i do?

Answer 3: Since the sound stopped when you put in a new card, It's possible something happened to the sound connections. I would look that over to see if a loose connection is apparent.
Mark L. Ferguson MS-MVP

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