my windows madia player has stopped working

Question：hi
my windows media player has stopped working,it doent give me any error number or explication.i dont know what to do.i have a cd which has windows media player but i cant install that because my media player is more recent.what can i do? :(

Answer 1：

Hi Samane1985,

 

Thank you for posting on the forum.

 

Quick question, do you have the latest Updates and Service Pack installed on your computer?  Check what version of Media Player you have right now.  You could try and downloading again if the build that you have is different than the one available right now from Microsoft.com.  If that doesn't work, you can try performing a system restore.  

 

Here's a link that can guide you performing a system restore.

System Restore: frequently asked questions

http://windowshelp.microsoft.com/Windows/en-US/Help/517d3b8e-3379-46c1-b479-05b30d6fb3f01033.mspx#E2

 

Hope that helps, please post back and let us know if that worked for you.

---

JohnD



Answer 2：In regards to JohnD and WMP11 with all patches and updates installed. 

This seems to be your theme to this answer but i would disagree.   This issue is very popular with Vista and yes a system restore or complete reinstall of Vista would resolve this issue, its far from an Engineering response to a problem. 

MS Updates almost daily and most people probably dont even realize these updates where installed, nor would they realize that a recent program installed caused this issue.  WMP is not a program that everyone uses on a daily basis.  As with other clients, they ignore the issue until they actually need to use WMP then its too late. 

It appears this issue is caused by many things but I am yet to find a fix from Microsoft other then the one you post.  It appears to be a corrupt .dll file or system file that MS does not recognize on a system scan.  Furthermore, I see a common theme with nVidia drivers or PC Satellite programs.  Maybe someone can pin this down and give a clearer response before telling someone they need to REINSTALL Vista.  Cause, that is ____ advice in my opinion.  Its very generic and lazy.   Figure out the problem, engineer a fix and post a link.  Seems to me that a simple WMP update would resolve this issue or installation or reinstallation of Codecs.  

Any thoughts JohnD?