Question：I have checked the device (as suggested in another post) and this is shown to be working. The restored all defaults and the box is checked to automatically run discs when inserted. I am using an Acer laptop (recently purchased) and Windows Vista.
Answer 1：
I have checked the device (as suggested in another post) and this is shown to be working. The restored all defaults and the box is checked to automatically run discs when inserted. I am using an Acer laptop (recently purchased) and Windows Vista.====================================
It's possible that you have a hardware issue with
your optical drive but before you contact a repair
shop...the following articles may be worth a look:
(314060) Your CD drive or DVD drive is missing
or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060/en-us
Also the following info on AutoPlay might be useful:
Windows Vista -
Troubleshoot AutoPlay problems
http://windowshelp.microsoft.com/Windows/en-US/Help/3ab73757-6b67-4e3c-80b1-a75651c7a9451033.mspx
Windows Vista -
How To Change AutoPlay Settings
http://windowshelp.microsoft.com/Windows/en-US/Help/40f23376-1351-49d5-8d48-5c05d35f2ac81033.mspx
Windows Vista -
AutoPlay: frequently asked questions
http://windowshelp.microsoft.com/Windows/en-US/Help/7e1fe788-0747-4e00-895b-c3461b1ddd971033.mspx
John Inzer - MS-MVP - Digital Media Experience
Answer 2：Thank you John. I've followed everything and it seems that it is the hardware. Now I just have to go through the trial of having the drive replaced (15 days???!!!).
Many thanks
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