[Answer]Itunes&vista

Question：I am having trouble installing itunes on my notebook running vista. I keep getting an error message of "could not access network location %APPDATA%. What is this and how do i fix it?

Answer 1：

Hi SB61171,

Welcome to Microsoft Vista Answers Forum!

This problem occurs because there are incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer accesses the Shell folder assignment of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.

To resolve this problem, follow these steps:

1.	Click Start, click Run, type regedit in the Open box, and then click OK.
2.	Locate the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ User Shell Folders\
3.	Delete the entries that show the path that is listed in the error message.

 

 

Hope this information is helpful.
Let me know if this worked.
All the best!

Thanks and Regards:
Swathi B  - Microsoft Support.

Answer 2：I'm having the same problem.  When I try to download the latest version of itunes I get an error message that says...  "Could not access network location %APPDATA%\".

I tried following the three steps you listed but I'm not sure how to do #3.  What path is list in the error message?  All the message says is what I posted.